IVS - Off Policy

Scope

This SOP applies to all IVS employees and governs paid, unpaid, and medical off requests.


  • Must be requested at least 14 days in advance
  • Employees accrue 1 paid off per signing month
  • Maximum of 14 paid offs per calendar year
  • Paid offs cannot be cashed out under any circumstances

Unpaid Off

  • Must be requested within a reasonable timeframe
  • Approval is subject to both IVS and client discretion and is not guaranteed

Medical Off

  • Medical offs are effective from the date of the medical report
  • Offs more than 14 days must have a valid report from a Governmental or Private hospital

Leave off Procedure (Mandatory)

All off types must follow the steps below:

Step 1: Email Submission

Send an email to hr@ivs.global with the following format:

Subject: Requesting an off

Body:


Dear IVS Team,

I'd like to request off(s) on [DATES].

Type of off: Paid / Unpaid / Medical
For: [Reason]

Step 2: Internal Review (agent does nothing)

  • IVS will verify off availability (if applicable)
  • IVS will handle all communication with the client

Step 3: Decision Notification

  • IVS will inform the employee of final status of the request (approval or denial)

Notes

  • Off type (paid/unpaid/medical) is internal and does not concern the client
  • Submitting a request does not imply approval
  • Failure to follow this SOP may result in automatic rejection
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